Mandatory Low Income Alternative Energy Option

If a prospective low income customer of a utility in New York applies for a line extension, the utility will conduct a cost-benefit analysis on whether alternative energy would be cheaper than extending the lines to that property. If the owner agrees to the alternative energy option then the utility is obligated to pay the equivalent of the line extension for that customer's alternative energy system on their primary residence. Department staff reviews the application made by the utility and determines an appropriate resolution if the customer does not agree to alternative energy sources. Prospective customers should apply for the low income Home Energy Assistance Programs (HEAP) online, by mail, or in person at social services offices. In addition, customers should mail a written request to join the utility's low income program, which they will report quarterly to the Department of Public Service. The utility is only obligated to pay up to the amount that would have been paid for extending electric lines to the property.