El Paso Electric Company - Residential Efficiency Program
Administered by El Paso Electric Company
El Paso Electric offers rebates for residential customers in its New Mexico service area who install high-efficiency equipment like heat pumps, water heaters, windows, insulation, and duct sealing to lower electric bills and improve home comfort. To qualify, you must purchase equipment meeting minimum efficiency standards, have it installed (certain items require qualified contractors), and submit a completed rebate application with your receipt or contractor invoice showing equipment model number and efficiency details. Contact EPE at (575) 523-3533 or energyefficiency@epelectric.com for program details and to confirm your equipment qualifies before purchasing.
You can help customers access EPE rebates by installing qualifying high-efficiency equipment including heat pumps, water heaters, insulation, duct sealing, windows, and programmable thermostats, with some rebate categories operating on a first-come, first-served basis. For certain equipment, the utility requires installation by qualified contractors; ensure equipment meets program efficiency and performance standards, and provide customers with detailed invoices showing model numbers and efficiency ratings for successful rebate claims. Reach out to the EPE Energy Efficiency Hotline at (575) 523-3533 or energyefficiency@epelectric.com to confirm contractor qualifications and specific rebate amounts and requirements for each technology.
This rebate program serves single and multifamily residential customers in EPE's New Mexico service territory across multiple efficiency measures (cooling systems, water heaters, insulation, windows, controls, and emerging technologies like induction cooking). The program operates with first-come, first-served funding for select measures like heat pumps and evaporative coolers; rebate amounts vary by equipment type, size, and efficiency level improvements. Administration includes verification of equipment specifications via receipt and invoice documentation, enforcement of qualified-contractor installation requirements for certain measures, and low-income pathways offering free upgrades—contact the utility at energyefficiency@epelectric.com or (575) 523-3533 for administration inquiries.
Program details
- Program ID
- 3842
- Last updated
- 3/12/2025
Eligibility
- Sectors
- residential
- Technologies
- water heaters heat pumps programmable thermostats duct/air sealing building insulation windows roofs pool pumps
Program summary
EPE offers incentives to residential customers in its New Mexico service territory that purchase and install high efficiency equipment for residential use. Some incentives, including insulation, vary depending on the type, size, original efficiency, and end efficiency of the installation.
Qualified contractors must install certain equipment to qualify customers for rebates. Once equipment is installed, complete application form and submit with a copy of your receipt or contractor invoice to the address on the Rebate Application Form. Receipts and invoices need to clearly indicate equipment specifics, including efficiency and model number. Customers should carefully review the rebate documents and program requirements before purchasing a system. Efficiency and performance standards of equipment must meet minimum program requirements. Contractors and customers can call the utility or a program representative for more information.
Contact & resources
- Contact email
- energyefficiency@epelectric.com
- Additional resources
Please verify current program details with the administering agency before making any financial decisions.
