Austin Energy - Home Energy Savings Loan Program
Administered by Austin Energy
Austin Energy's Home Energy Savings Loan Program offers zero-percent financing through December 2026 for qualifying energy efficiency projects through Velocity Credit Union, with loans up to $25,000 for 120 months. To qualify for the lowest rates, your improvements must include at least three energy efficiency measures and meet a 15-point energy savings threshold; you can also get rebates averaging $3,000 for AC and heat pump projects, which reduce your loan amount. Contact a participating contractor for a no-cost energy assessment, or call Velocity Credit Union at (512) 469-7060 or (800) 933-2029 to apply online.
As a participating contractor, you conduct no-cost in-home assessments, recommend efficiency improvements (insulation, duct sealing, heat pumps, thermostats, window treatments, and HVAC upgrades), and help customers apply for rebates and loans—rebate amounts are specified by improvement type (e.g., $0.20/sq ft for air sealing, $1,000–$1,600 for heat pumps depending on efficiency tier). You must be licensed, insured, and approved by Austin Energy; your recommended upgrades must include at least three measures to qualify customers for the favorable loan rates.
The Home Energy Savings Loan Program is administered by Austin Energy in partnership with Velocity Credit Union and funded through the Better Buildings Grant (which caps 15-point-rate funding based on reserve balance). Eligibility requires residential electric service from Austin Energy, ownership of single-family, condo, town home, duplex, triplex, fourplex, or rental property (excluding mobile/manufactured homes), and a minimum credit score of 600; participating contractors assess homes and verify the 15-point energy savings threshold. The program targets broad residential and low-income demographics through rebates for specific measures and zero-percent financing available December 2026–September 2026.
Program details
- Program ID
- 2012
- Last updated
- 6/6/2025
Eligibility
- Sectors
- residential multifamily residential low income residential
- Technologies
- heat pumps programmable thermostats duct/air sealing building insulation windows comprehensive measures/whole building other ee hvac
Program summary
Austin Energy offers loans for residential customers interested in energy efficiency improvement projects through its Home Energy Savings Program. The program offers a financing program through Velocity Credit Union with interest rates beginning as low as 1.99%. To qualify for a rate between 1.99% and 3.99%, the upgrades must include at least three energy efficiency measures and meet the 15-point potential energy savings criteria; upgrades that do not meet the 15-point criteria will receive the market interest rate.
Qualifying energy efficiency improvements for these loans are identical to the eligible products for the Home Energy Savings Rebate:
- Air infiltration and duct sealing
- Total external static pressure
- Duct replacement/insulation
- Duct system performance improvement
- Attic insulation to R38
- Fan cover
- Solar screens/solar film on single pane windows
- External combustion air
- Insulated box for pull-down stairs
- Additional attic access
- Improve supply and/or return plenum
- Install eligible smart thermostat
- Supply grilles
- Return air grilles
- AC tune up
- Deep pleated media filters
- ENERGY STAR-rated heat pump water heater
- Central split AC
- Mini-split AC
- Heat pumps
- Heat pump mini-split systems
All work must be done by a program-approved contractor. For loan pre-approval with Austin Energy's financing partner, Velocity Credit Union, customers can call (512) 469-7060, or toll free (800) 933-2029, or apply online.
Contact & resources
- Contact email
- custinfo@austinenergy.com
- Additional resources
Please verify current program details with the administering agency before making any financial decisions.