City of New Bern Electric Department - Residential Energy Efficiency Rebate Program
Administered by: City of New Bern
Quick Summary
The City of New Bern Electric Department offers $100 per ton (up to $400) for high-efficiency heat pumps (15.2 SEER2 minimum) and $150 for efficient electric water heaters (0.93 efficiency factor minimum, 30+ gallons). To qualify, you must install a load management switch on the equipment and submit a completed rebate application with your bill of sale showing model and serial number to the Customer Service Office or by mail; the rebate credit is applied to your electric account within approximately 8 weeks. Be aware that removing the load management switch within two years triggers a full chargeback of the rebate to your account.
AI-generated summary • Updated 7/12/2026
Program Details
- Program ID
- 2006
- Last Updated
- 7/25/2025
Eligibility
Program Summary
The City of New Bern Electric Department offers rebates to its residential customers for installing new replacement energy efficient water heaters and central heat pumps. Appliances must be electric and load management switches must be installed on the appliances, or the existing switch must be reconnected to the new equipment. A copy of the bill of sale with the model and serial number is required. Once approved, the rebate will be applied to the customer’s electric account. If a request to remove the load management switch is made within two years of the date that the rebate credit is issued, the full amount of the rebate credit will be charged back to the customer’s electric account. Additional information and the rebate application can be found on the program website.
Contact & Resources
Please verify current program details with the administering agency before making any financial decisions.