City of Palo Alto Utilities - Commercial Energy Efficiency Rebate Program
Administered by Utility Marketing Services
This program is for commercial and industrial businesses served by City of Palo Alto Utilities, not residential homeowners. If you own a business in Palo Alto, you can receive rebates for upgrading to efficient equipment like LED lighting, heat pumps, water heaters, refrigeration, and other qualifying systems. You must apply and receive approval before purchasing equipment, and a pre-installation inspection is required.
You can help commercial customers upgrade to eligible equipment including HVAC systems, lighting, food service gear, and custom technologies. The customer's rebate application must be approved before purchase and a site inspection completed before installation, so coordinate the timeline with your customers' applications to City of Palo Alto Utilities. Check the program's qualifying products list and specifications to ensure customer equipment meets requirements.
The Business Customer Rebates program incentivizes commercial and industrial customers of City of Palo Alto Utilities to adopt efficient equipment across multiple categories: HVAC, lighting, refrigeration, water heating, motors, and custom measures pending approval. Key mechanics include pre-purchase application approval and pre-installation inspections; eligible customers must receive electric service from CPAU. The program also administers separate commercial water rebate offerings to reduce water consumption. Specific rebate amounts, application procedures, and detailed qualifying product specifications are available through the program website.
Program details
- Program ID
- 1684
- Last updated
- 6/2/2025
Eligibility
- Sectors
- commercial industrial
- Technologies
- clothes washers refrigerators/freezers equipment insulation water heaters lighting lighting controls/sensors chillers heat pumps air conditioners motor vfds custom/others pending approval food service equipment commercial cooking equipment led lighting tankless water heater commercial refrigeration equipment
Program summary
City of Palo Alto Utilities, through the Business Customer Rebates program, provides incentives for commercial customers to replace old equipment with new, more efficient equipment. Eligible businesses must receive electric service from the CPAU. In order to receive a rebate, your application must be accepted before purchasing your equipment in addition to a pre-installation site inspection.
More information, including a list of qualifying products, specifications, and forms, can be found here.
City of Palo Alto Utilities also offers commercial water programs to help with the reduction of water usage.
Contact & resources
- Additional resources
Please verify current program details with the administering agency before making any financial decisions.
